BotswanaPost offers a convenient, door-to-door, express courier delivery service for both domestic and international shipping.

How do I know if BotswanaPost Courier Services is the right choice for me?

Does speed and peace of mind matter to you? Our Courier Service allows you to safely transport important documents, critical business stock, valuable goods, gifts for loved ones and so much more. 

Choosing BotswanaPost as your courier of choice saves you time and money.

How much do these services cost?

Costs for our courier delivery services will vary based upon the weight of the packaged item, as well as the distance covered to the destination point.

Are there any restricted items?

Some items may be classified as dangerous, prohibited or restricted goods. A full list of items we cannot transport is available here.

How much weight can you carry?

We have wide shoulders. We can deliver any consignment that weighs under 300kg per item — or 1000kg per shipment. For consignments above 1000kg our freight services are at your service.

Can I track my parcels?

Absolutely. You can keep track of all your parcels using our online track and trace system which allows you to keep an eye on every stage of the journey until delivery is completed.

Do you provide packaging?

No. Our clients are responsible for packaging. However, document ‘track-packs’ can be arranged for our contract customers — upon request.

Are my parcels insured in transit?

We offer standard insurance of up to P500 per shipment. However any parcels exceeding this value will need additional insurance which we can arrange for you at an additional fee. Alternatively, you may secure the coverage of your choice through your preferred insurance provider. 

What happens to unclaimed parcels?

Unclaimed mail items are returned to the Return Letter Office (RLO) and letters are kept for a month and then returned back to the sender if the address is provided and parcels are kept for a year and if they are still not claimed they are disposed off.

What happens if an item gets lost/damaged?

When items are lost, the customer is compensated and liability is taken by the responsible Postal Administration.

What does ‘Due Date’ mean?

Due Date means the expiry date of the current paid package.